Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Watches Allure (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://watchesallure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received the watch about a week ago. So far been very impressed! The design mimics the casio G shock but its much easier to set day date time! For the price I give this watch two thumbs up! The watch was shipped quickly and arrived well packaged!
The goods came whole. Had to change the battery on the dial. After which the screen with numbers stopped working
The package arrived days before, very good condition, it is heavy and the quality is noticeable, it came with instructions, a handkerchief to clean it and a warranty card for 24 months!
Apparently it looks good quality, reasonable price as military I am hope to fulfill the compliments and the arguments that the seller says
I really liked the three watches I bought. They are robust, beautiful and match the clothes I wear to work and to ride my motorcycle. Thank you very much for sending, with quality, speed and very beautiful packaging.
thank you very much very satisfied. all recommend. order more'll
Excellent, very beautiful, and it is a perfect gift.
very nice looking & comfortable strap, well done, let's hope it last !!, I'm happy.
Beautiful, work, look expensive, sit well, only my signals were turned on, for every hour and alarm clock, I don't know how long the battery will be
Top corresponds to the expected, I left a half hour immersed in the water, and does not hear damage
I wear it. So far very satisfied. All the buttons work. arrived well packed. In the box. on your hand look better than in the photo. came during. The watch is weighty. In one word. satisfied. I advise. If they live the same way. Generally respect.
Faithful description of the product, very fast shipping and receiving, arrived before the deadline... Congratulations!
very nice watch. I would definitely recommend this seller.
Arrived before the deadline. Everything working. The first view I liked it very much. I thought it was beautiful.
Was expected to arrive on 03/06/23 And Arrived Today 25/05/23. I am super satisfied!!!!!!!!
Standard watch, looks style, asked the seller in a branded box, he sent thanks for it! On the strength and water protection functions, I will not say, time will tell. Item as described.
Exelente watch came to me very well very beautiful and works well and well to the tension of the distributed thank you very much👍🏼
At first I thought I had a defect in the hand that marks the minutes, because I noticed that it had a slight movement as if it were loose from the mechanism, but already using it the clock works very well, I am very satisfied with the!
Bon prodart
The watch comes in a fancy box that is definitely suitable for a gift. The design of the watch leaves the impression of a luxury watch. The watch has been on my wrist for over 48 hours and seems to be working flawlessly.